Shipping policy
Shipping Policy
Last Updated: June 2026
At ArcNova Gadgets, we are committed to delivering your order quickly, safely, and efficiently.
Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
- During peak seasons, processing times may be slightly longer.
Shipping Time
United States
- Standard Shipping: 5–10 Business Days
- Express Shipping (if available): 3–7 Business Days
International Shipping
- Delivery times vary by destination and typically range from 7–20 Business Days.
Shipping Costs
- Shipping costs are calculated at checkout.
- Free shipping promotions may be available on selected products or order values.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- Tracking information may take 24–48 hours to update.
Delayed Shipments
While we strive to meet estimated delivery times, delays may occur due to:
- Weather conditions
- Carrier issues
- Customs processing
- High order volumes
ArcNova Gadgets is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, please contact us immediately at:
Email: support@arcnovagadgets.com
We cannot guarantee address changes once an order has been shipped.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of delivery.
Include:
- Order Number
- Photos of damaged items (if applicable)
- Description of the issue
Our support team will work to resolve the problem as quickly as possible.
Contact Us
For any shipping-related questions, contact us:
🕒 Monday – Friday, 9:00 AM – 5:00 PM (EST)
Thank you for shopping with ArcNova Gadgets! 🚀📦